Terms & Conditions

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Welcome to Madhuvan Herbals Pvt Ltd (hereinafter referred to as “we,” “us,” or “our”). These Terms and Conditions (hereinafter referred to as “Terms”) govern your use of our website located at https://madhuvanherbals.com/ (hereinafter referred to as the “Site”) and the purchase of our products and services. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Site.


1. Acceptance of Terms

Your access to and use of the Site is conditioned on your acceptance of and compliance with these Terms. By using the Site, you represent that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and any other policies we may publish on the Site.


2. Modifications to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time, with or without notice to you. Any updates will be posted on this page and will be effective immediately upon posting. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms.


3. Products and Services

  • Product Descriptions: We endeavor to provide accurate descriptions of our products. However, we do not warrant that the product information is error-free, complete, or current. If a product is not as described, your sole remedy is to return it in accordance with our Return Policy.
  • Availability: All products are subject to availability. We reserve the right to limit the quantities of any products we offer and to discontinue any product at any time without notice.

4. Pricing and Payment

  • Pricing: Prices for our products are subject to change without notice. We strive to provide accurate pricing information, but errors may occur. In the event of a pricing error, we reserve the right to cancel your order.
  • Payment Methods: We accept various payment methods, including credit/debit cards, UPI, and other digital wallets. By submitting your payment information, you confirm that you are authorized to use that payment method.
  • Transaction Security: All transactions are processed through secure payment gateways that comply with relevant security standards.

5. Shipping and Delivery

For details regarding shipping costs, delivery methods, and estimated delivery times, please refer to our Shipping Policy.

  • Shipping Times: While we strive to deliver your order promptly, we cannot guarantee specific delivery dates due to factors beyond our control.
  • Risk of Loss: All items purchased from our Site are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

6. User Accounts

  • Account Creation: You may be required to create an account to place orders or access certain features of our Site. You are responsible for maintaining the confidentiality of your account information, including your password.
  • Account Security: You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with this security obligation.

7. User Responsibilities

You agree to use the Site only for lawful purposes and in accordance with these Terms. You shall not use the Site in any manner that violates any applicable local, national, or international law or regulation.

You agree not to engage in any of the following prohibited activities:

  • Posting or transmitting any material that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.
  • Using the Site to impersonate any person or entity or misrepresent your affiliation with any person or entity.
  • Interfering with or disrupting the security, integrity, or performance of the Site.

8. Intellectual Property

All content, trademarks, and other intellectual property on the Site, including but not limited to text, graphics, logos, and images, are the property of 
Madhuvan Herbals Pvt Ltd or our licensors and are protected by Indian and international copyright laws. You may not use, reproduce, or distribute any content from the Site without our express written permission.


9. Limitation of Liability

To the fullest extent permitted by law, Madhuvan Herbals Pvt Ltd and its affiliates, officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of (or inability to access or use) the Site or any products purchased through the Site.


10. Indemnification

You agree to indemnify, defend, and hold harmless Madhuvan Herbals Pvt Ltd, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney’s fees) arising from:

  • Your use of and access to the Site;
  • Your violation of any term of these Terms;
  • Your violation of any third-party right, including without limitation any copyright, property, or privacy right; or
  • Any claim that your content caused damage to a third party.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of [Your City].


12. Dispute Resolution

In the event of any dispute arising out of or relating to these Terms, you agree to attempt to resolve the dispute informally before seeking formal legal action. If the dispute cannot be resolved informally, you agree to submit to binding arbitration in accordance with the Arbitration and Conciliation Act, 1996.


13. Force Majeure

Madhuvan Herbals Pvt Ltd shall not be liable for any failure to perform its obligations under these Terms where such failure results from any cause beyond our reasonable control, including but not limited to mechanical, electronic, or communications failure or degradation.


14. Miscellaneous

  • Severability: If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions of these Terms shall remain in full force and effect.
  • Waiver: The failure of Madhuvan Herbals Pvt Ltd to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

  • Email : info.madhuvanherbals@gmail.com
  • Address : V.P. Wahidpura , Jhunjhunu , Rajasthan-333704
  • Phone Number : +91 90-57-33-55-77
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